Confidentiality
Deep Flow Privacy Policy
At Deep Flow, we are committed to protecting the privacy of our customers. This privacy policy explains how we collect, use and protect the personal information you provide to us when you use our online store.
Collection of personal information
When you make a purchase from our online store, we collect certain personal information such as your name, shipping address, email address and telephone number. We also collect information about the products you purchase and the transactions you make on our site.
Use of personal information
We use the personal information you provide to us to process your orders, provide you with quality customer service, and inform you about new products and promotions. We may also use this information to improve our site and personalize your shopping experience.
Protection of personal information
We take security measures to protect your personal information from unauthorized access, use or disclosure. We use SSL encryption to secure sensitive information such as credit card numbers during online transactions.
Sharing of personal information
We do not sell or share any of the personal information mentioned above.
Deep Flow does business with a specialized company to handle all requests called WIX
Merchandise return
Deep flow Return Policy:
We are committed to providing you with a pleasant and satisfying online shopping experience. If for any reason you are not completely satisfied with your purchase, we accept returns within 14 days of the delivery date.
Return conditions:
- Items must be returned in their original condition, unworn, unwashed and with all tags attached.
- Items must be returned in their original packaging.
- Items must be returned with proof of purchase (invoice or receipt).
- Items on sale or on promotion cannot be returned.
- Personalized items cannot be returned.
- Return costs are the responsibility of the customer, except in the event of an error on our part.
Return process:
1. Contact our customer service by email at [Dflowweb@Gmail.com] to inform of your return.
2. Carefully package the items you wish to return in their original packaging.
3. Include a copy of your invoice we will send you the packing slip